Course Name

Crucial Conversations

Course Description

<p style="margin-left:0cm; margin-right:0cm">This 2-Day workshop has been specifically designed for front line and first line leaders who are responsible for supporting their team&rsquo;s motivation, cohesion, and the behavioural and technical performance standards on a day to day basis.&nbsp;</p> <p style="margin-left:0cm; margin-right:0cm">The masterclass will equip you with tools, techniques and strategies to use before, during and after crucial conversations - addressing the practical, emotional and psychological impacts on all parties involved.&nbsp;</p> <p style="margin-left:0cm; margin-right:0cm">You will build confidence and competence to initiate and effectively handle crucial conversations, identifying your personal blockers that prevent managers from being effective in these emotive situations.</p> <p>&nbsp;</p>

Audience

Any line manager.

Duration:

2 Days Day(s)

Class size:

16

Competence Name Awarded:

Competence Awarded:

Course Code:

CRCON

Prerequisite Name:

Prerequisite Short Code:

Skills Assessment Scheme Regime:

Course Type:

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